Welcome to Your Holiday Guide by accessing or using this website you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions you must leave this website immediately.
The term “Your Holiday Guide ” or “us” or “we” refers to the owner of the website (Your Holiday Guide LTD with company registration number is 11318906 T/A Your holiday Guide).
“The Event” Means any holiday, accommodation, activity or function organized or advertised by us.
“You” Means the person who has signed the booking form and includes all the people on whose behalf you have signed.
“Supplier” Means the company or person that is holding or providing the event or any part of it. “Price” Means the total cost of the event
Terms and Conditions
These terms and conditions govern the contract between you and us to the exclusion of all other terms and conditions save for those implied by law, and no variation to these terms and conditions shall be valid unless in writing and signed by you and the company director.
Formation of Contract
No contract shall arise between you and us until we have received the deposit payable and we have sent to you written confirmation (This can be in the form of an email) of our acceptance of your booking.
The lead name on any booking with us accepts the full responsibility of collecting the full balance payable for the booking and indemnifies “Your Holiday Guide” against any loss from any individual failing to pay within your group. The lead name of the group is also responsible for ensuring that all group members are aware they are bound by our terms and conditions. The lead name is also responsible for the completion of the online guest list on behalf of all persons on the booking. It is understood that those booking via email or telephone agree to, and accept our terms and conditions.
Your Holiday Guide Ltd is a company registered in England and Wales with registration number 11318906 was founded with the aim of providing comprehensive travel solutions and holidays to the ever growing british leisure travel market. We specialize in providing great value Tailor-made Holidays and Flights to destinations all around the world .
The following Booking Conditions (“Booking Conditions”) form the basis of your relationship with Your Holiday Guide LTD trading as Your Holiday Guide. Please read them carefully as they set out our respective rights and obligations.
We are committed to a policy of fair trading and make every effort to ensure that you will have an enjoyable holiday with us.
By making a booking over the phone and upon receipt of the booking conditions ,The first named person on the booking agrees on behalf of all persons detailed on the booking that he/she has read these “Booking Conditions” and has the authority to and does agree to be bound by them.
We are fully bonded ATOL 11521 license holder. Your Holiday Guide LTD acts as an agent for the suppliers which means your contract for the Airline will be with the Airlines , the contract for the hotel will be with the accommodation supplier and transfer with the transfer provider as we are not the principle. Implying that there are additional terms and conditions governing the contract as each supplier will have terms and conditions relating to that product. Since Your Holiday Guide LTD acts as an agent, this will mean that we have no contractual liability to you in respect of that product. If booking over the telephone, no contract will come into existence until we accept your booking und we receive your full payment in cleared funds and issue a confirmation invoice. If you have chosen to pay a deposit the contract for accommodation and transfers will only come into existence once the payment is made in full . The company reserve the right to refuse the services to anyone under 18 years of age as you need to be 18 or above to book with us.
AMENDMENT BY YOU:
You must email us on firstname.lastname@example.org or call us on 0333 344 6564 to change or cancel your booking All changes are subject to availability, limitations and restrictions of the relevant suppliers, If you want to cancel or change your booking the payment card fee charged at the time of booking will not be refundable. If you wish to change or cancel any part of your booking, an administration fee will apply on top of any fare difference.
BY US OR THE SUPPLIER:
Your Holiday Guide LTD reserves the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent In such cases we will attempt to contact you using the telephone number or email you provided at the time of booking If we are not able to contact you or your bank, we may cancel your booking with no liability whatsoever
Your Holiday Guide LTD may make changes to your booking if the supplier /hotel asks us to do so, or in circumstances where it becomes a need ..For any significant changes which are beyond our control including but not limited to war, hostilities, invasion, riot, civil commotion, strikes, government control, lock-outs,pandemic. fire, flood, storm or other natural catastrophe.In unlikely event where any Event of the holiday is cancelled due to reasons beyond our control i.e flights/ Hotel are cancelled due to unforeseen circumstances beyond our control we will not be liable to any commences